Comments:
I have an Ultra Nav II Locator with GPS that came with my 1994 boat when I purchased it used about 7 years ago. The unit worked fine till a couple years ago, when the GPS went out. I emailed Eagle on the customer supprot site with details of the problem, and never heard back. Today I spent at least 20 minutes on hold with phone support. Upon finally reaching a support person, I was curtly informed that they "no longer service my model and you will have to purchase a new one". No helpful tips on things I could check myself, no compassion, no anything. If customer service is important to you, you can't do any worse!
QuickTake:
Pros: Product worked reasonalby well consiering age
Cons: Absolutely terrible customer support
Has Owned Product: 7 Year(s)
alaTest.co.uk Professional Review.
Review summary of Lowrance X50-DS Fish Finder
by alaTest
Comments:
alaTest collected and analysed 1 reviews of Lowrance X50-DS Fish Finder from international magazines and websites and compared these to 61904 reviews for other Global Positioning Systems (GPS)....
Review Verdict: Users rate this product 80/100. The amount of rated reviews for this product is too low to calculate a reliable alaScore™.
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I have an Ultra Nav II Locator with GPS that came with my 1994 boat when I purchased it used about 7 years ago. The unit worked fine till a couple years ago, when the GPS went out. I emailed Eagle on the customer supprot site with details of the problem, and never heard back. Today I spent at least 20 minutes on hold with phone support. Upon finally reaching a support person, I was curtly informed that they "no longer service my model and you will have to purchase a new one". No helpful tips on things I could check myself, no compassion, no anything. If customer service is important to you, you can't do any worse!