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Bizrate User Review.
Ink Cartridge Jammed
, Jun. 5, 2004
QuickTake:
Pros: good quality print
Cons: quit working, ink cartridge jammed
Recommended: No
Has Owned Product: 12 months
Bizrate User Review.
Very Short Life
, Mar. 13, 2004
Comments:
I purchased the printer and used it for six months with good print quality. I then purchased a $30 printer cartrige and installed it. After 1 day, the printer stopped working. I ended up throwing it in the trash because it only has a 90 day warranty with
I purchased the printer and used it for six months with good print quality. I then purchased a $30 printer cartrige and installed it. After 1 day, the printer stopped working. I ended up throwing it in the trash because it only has a 90 day warranty with
QuickTake:
Pros: Good Printing Double-Sided
Cons: Only lasts 6 months with only 3 month warranty. Paper Jams
Recommended: No
Has Owned Product: 7 months
Bizrate User Review.
Caveat Emptor!
, Mar. 5, 2004
Comments:
My first HP 3820 failed to turn on within one week of purchase. I returned it to Wal Mart for exchange. The second one has had trouble loading paper from day one. Both had continous program problems from day one, such as printing cute little symbols and
My first HP 3820 failed to turn on within one week of purchase. I returned it to Wal Mart for exchange. The second one has had trouble loading paper from day one. Both had continous program problems from day one, such as printing cute little symbols and
QuickTake:
Pros: Easily fits into garbage can.
Cons: Two HP 3820's fail within 9 months under normal use.
Recommended: No
Has Owned Product: 9 months
Bizrate User Review.
Pathetic customer service, tech support, and quality
, Feb. 17, 2004
Comments:
I bought this product in August 2002 and it worked fairly well for 1.5 years with normal software hangups occasionally and some margin printing problems that I've experienced with my past HP printers. But this month it crashed completely and is ready for
I bought this product in August 2002 and it worked fairly well for 1.5 years with normal software hangups occasionally and some margin printing problems that I've experienced with my past HP printers. But this month it crashed completely and is ready for
QuickTake:
Pros: Decent photo quality with dpi maximized
Cons: Built to breakdown in less than 2 years
Recommended: No
Has Owned Product: 1 year
Bizrate User Review.
Short lifespan for 3820
, Jan. 15, 2004
Comments:
The 3820 delivered good print quality. But it only did it for a few months before quitting. The estimate for the repair was more than the cost of the printer.
The 3820 delivered good print quality. But it only did it for a few months before quitting. The estimate for the repair was more than the cost of the printer.
QuickTake:
Pros: Print quality was good.
Cons: Stopped working in less than one year.
Recommended: No
Has Owned Product: 9 months
Bizrate User Review.
This printer is hard to get back after paper jams, etc.
, Dec. 19, 2003
Comments:
Error lights go on often, paper jams cause continuous printing of jibberish and it just messes up too often. Currently, not working at all.
Error lights go on often, paper jams cause continuous printing of jibberish and it just messes up too often. Currently, not working at all.
QuickTake:
Pros: Print Quality is pretty good
Cons: Too many glitches that delay or cancel printing
Recommended: No
Has Owned Product: 8 months
Bizrate User Review.
Hardware problem with ink cartridge?
, Nov. 16, 2003
Comments:
I have worked with HP's customer service several times. Reinstalled the print drivers, etc. Changed out the ink cartridges. It will only print once before showing a non-exsistant jam and the cartridge light begins to blink. Will return.
I have worked with HP's customer service several times. Reinstalled the print drivers, etc. Changed out the ink cartridges. It will only print once before showing a non-exsistant jam and the cartridge light begins to blink. Will return.
QuickTake:
Pros: Copy quality is good.
Cons: Continually fails to recognize ink cartridge. Will return.
Recommended: No
Has Owned Product: 3 months
Bizrate User Review.
short life
, Sep. 27, 2003
Comments:
the printer worked fine when i first purchased it. but it quit after 9 months. i did find online help, but it was not helpful in my situation,i was told it is no longer under warranty.
the printer worked fine when i first purchased it. but it quit after 9 months. i did find online help, but it was not helpful in my situation,i was told it is no longer under warranty.
QuickTake:
Pros: priced right, worked fine for my needs
Cons: only lasted 9 months, warranty is only for 3 months
Recommended: No
Has Owned Product: 9 months
Bizrate User Review.
I've had bad luck with these printers
, Sep. 6, 2003
Comments:
I've had two of these printers. The first one had horrible print quality. I thought I just had a bad cartridge so I bought a new one. Nope, the printer was the cause. Took it back to the Apple store for an exchange. Second printer has been working OK,
I've had two of these printers. The first one had horrible print quality. I thought I just had a bad cartridge so I bought a new one. Nope, the printer was the cause. Took it back to the Apple store for an exchange. Second printer has been working OK,
QuickTake:
Pros: Nice print quality when you can get it, price
Cons: Noisy, unreliable, funky paper tray set-up
Recommended: No
Has Owned Product: 7 months
Bizrate User Review.
You get what you pay for
, Aug. 31, 2003
Comments:
Had it set up and running in ten minutes (or less). Prints good pictures, but they take about 20 minutes to print at maximum quality. Uses Ink like it is going out of style though, that can be remedied some by printing on draft for non essensial printou
Had it set up and running in ten minutes (or less). Prints good pictures, but they take about 20 minutes to print at maximum quality. Uses Ink like it is going out of style though, that can be remedied some by printing on draft for non essensial printou
QuickTake:
Pros: Good Pics, decent printing
Cons: LOUD and it is an ink hog.
Recommended: Yes
Has Owned Product: 3 months
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I do like the quality of the print, but the printer is very sensitive, it stops and jams up for no reason at all. The last time it stoped I can't get it to work, the ink cartridge is jammed and it won't budge. Will buy a new printer, but not a 3820.